Overseas Filipino workers (OFWs) who wants to file complaints regarding abusive employers, irresponsible officials in Philippine embassies abroad or other employment-related concerns can now do it with just a click a mouse.

This is made possible through the initiative of Migrante International. The non-government organization offers assistance for OFWs by launching an online complaint form that can be used by OFWs and their relatives.

Gina Esguerra, Secretary General of Migrante International said, “One of our core programs is to provide our OFWs venues for their redress. Now, it is just a click away and may be accessed by OFWs all over the world."

Listed below are some of the complaints that OFWs and their relatives may report using the online complaint form:

• rude, negligent, or corrupt embassy or government officials;
• exploitation or abuse by employer or recruitment agency;
• unfair charges (over-charging or double-charging) for overseas employment;
• illegal termination of employment contract;
• human or sex trafficking;
• government neglect for those on death row, in jail, stranded and other OFWs in distress.

Esguerra added, “We hope that with this tool our OFWs would be more empowered to exercise their rights. Like what Agnes did, our OFWs should be encouraged to assert their claims and to stand up and complain whenever they feel slighted or neglected."

Migrante explained that accomplished affidavit forms will be automatically forwarded to an email address that is regularly being checked by their staff members.

Esguerra said, “With this new online tool, testimonies of our OFWs, their families and even witnesses may be used as formal affidavits when required. After we check the complaints, we shall then evaluate what assistance is needed and address them accordingly."

The online complaint form is called “Tanggol Migrante Online complaint form”. You can view the online compliant form for OFWs in this link: http://migranteinternational.org/?page_id=1187t